Typically, when you do everything you are supposed to do, then the government should perform their obligations accordingly. Unfortunately, that is not always the case in regards to occupational licenses. When obtaining an occupational license, the court orders that an occupational license be issued to the petitioner. The Texas Department of Public Safety (DPS) then issues a hard copy of a drivers license with “Occupational Drivers License” labeled at the top. This is supposed to happen once DPS receives a certified copy of the court’s order and the petition. But, as usual with these government agencies, the process does not go so smoothly.
Over the years we have experienced numerous occasions where DPS had received all the appropriate paperwork and failed to issue an occupational license. Sometimes, DPS would claim they did not receive a payment for a reinstatement fee or the occupational license fee. Of course, we were able to prove to them that they cashed our check for those fees and failed to properly process the payment to the account. Those were instances where the right hand did not know what the left was doing. Other times, DPS would claim that the license was not suspended and therefore no need for an occupational license; yet, DPS’s own website showed the suspension.
What we have learned with DPS is that they need to be monitored. Despite our best efforts to assist DPS with correcting their mistakes regarding the handling and processing of occupational licenses, DPS continues to carelessly conduct their business. That is why it is important to document and monitor all transactions with DPS.
For a review of your occupational license or for a free consultation, please do not hesitate to contact our office at the numbers listed below. Thank you.
1) By Phone – 214-321-4105
2) In Person – We are located at 8360 Lyndon B Johnson Freeway, #260 and are available Mon – Friday from 9:00 a.m. – 5:00 p.m.
3) Via Live Chat
4) By Email – You can email our office by filling out the form on THIS PAGE